Privacy policy
In short
- We collect only what we need to take your order, deliver it, stitch your blouse and look after you afterwards.
- We do not sell your personal information.
- You can ask us to see, correct or delete your information, or stop marketing messages, at any time.
Who we are
House of Vani Vrtti Private Limited, trading as Vani Vrtti, operates vanivrtti.com from 1st Floor, No. 15S, 3rd Cross, Abdul Kalam Road, VIP Layout, Akshayanagar, Bengaluru, Karnataka 560068. This policy explains what personal information we collect, how we use it and the choices you have.
What we collect
Information you give us
- Name, email address, phone number and delivery and billing addresses.
- Order details and your preferences.
- Blouse measurements and fit details you submit through our measurement form.
- Messages you send us by email, form or WhatsApp.
- Reviews, wishlist items and loyalty activity, if you use those features.
Information collected automatically
- Device and browser details, IP address, approximate location and time zone.
- Pages you view, products you look at, and how you reached our site.
Payment information
Payments are handled by our payment providers. We do not store your full card or bank details.
How we use your information
- To process and deliver your orders, and to stitch and alter blouses.
- To contact you about your order, exchanges and returns.
- To send you updates and offers by email or WhatsApp, if you have agreed. You can opt out at any time.
- To understand how our site is used and to improve it.
- To detect fraud and keep the site secure.
- To meet legal, tax and accounting obligations.
Who we share it with
We share information only as needed to run the store, with:
- our online store platform (Shopify) and payment providers (such as Razorpay);
- courier and delivery partners;
- messaging and support tools, including WhatsApp;
- analytics and advertising tools such as Google, Meta and Microsoft Clarity;
- loyalty, wishlist and review tools used on the site;
- authorities, where the law requires it.
We do not sell or rent your personal information. Some of these providers process data outside India.
Cookies
Cookies are small files placed on your device. We use them to keep your cart working, remember your preferences, measure traffic and show relevant advertising. You can block or delete cookies in your browser settings, but some parts of the site may then not work properly.
How long we keep it
We keep your information for as long as needed to serve you and to meet legal and accounting requirements, and then delete or anonymise it.
Security
We use reasonable physical, electronic and managerial measures to protect your information. No online service can be completely secure, but we work to keep your data safe.
Your choices and rights
You can ask us to:
- show you the personal information we hold about you;
- correct information that is wrong or incomplete;
- delete your information, subject to legal requirements;
- stop sending you marketing messages, using the unsubscribe link or by writing to us.
Write to contact@vanivrtti.com. We will respond promptly.
Children
Our site is not meant for children under 18, and we do not knowingly collect their information.
Links to other websites
Our site may link to other websites. We are not responsible for their privacy practices. Please read their policies.
Changes to this policy
We may update this policy and will post the updated version on this page. The date at the bottom shows when it was last updated.
Contact and grievances
House of Vani Vrtti Private Limited (Vani Vrtti)
1st Floor, No. 15S, 3rd Cross, Abdul Kalam Road, VIP Layout, Akshayanagar
Bengaluru, Karnataka 560068
Phone: +91 7975421640
Email: contact@vanivrtti.com
Grievance contact: Amlan Mandal, Director and Co-Founder, House of Vani Vrtti Private Limited
Last updated: 10 Oct 2026
