Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. VaniVrtti believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy. 

RETURNS & EXCHANGES POLICY:

 All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at  +91 7975421640 or email us at contact@vanivrtti.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product.

• Any product that is returned without all original packaging and accessories, including the retail box  and all other items originally included with the product at the time of delivery.

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.

RETURN PROCESS

To return an item, please email customer service at contact@vanivrtti.com, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Vani Vrtti
#1301, 1st Main Road, BTM 4th Stage, 1st Phase, Devarachikkana Halli  
Beside Rajaram Mohan Roy Park  
Bangalore, Karnataka 560076,  India.
Ph: +91 7975421640 Email: contact@vanivrtti.com

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.